CONTACT PET2CUTE

We’re here to help.

Questions about sizing, an upcoming celebration or an existing order? Our customer care team will be happy to assist.

Contact our team

CUSTOMER CARE

How can we help?

Send us a message using the form below. For order-related enquiries, include your order number so we can assist you more quickly.

We usually reply within 1–2 business days.

QUICK HELP

Find the answer you need.

Useful information for choosing a size, checking an order or arranging a return.

01

Sizing advice

Share your pet’s neck, chest and back measurements and we’ll help you choose the most comfortable fit.

View sizing guide
02

Order support

Questions about an existing order? Include your order number so our team can assist you more quickly.

Track your order
03

Returns & exchanges

Review return eligibility, exchange requests and information about order issues.

Read our policy

Swipe to explore

PET2CUTE CUSTOMER CARE

Serving little companions worldwide.

Pet2Cute is a Hong Kong-based pet occasionwear brand serving little companions and their families internationally by MMCH Group.

WhatsApp

+852 6239 9959

Support hours

Monday–Friday: 10:00AM–6:00PM (UTC+8)

Business location

55 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong

MADE FOR MEANINGFUL MOMENTS

Need help finding the perfect look?

Explore occasionwear created for birthdays, portraits and every beautiful memory in between.

Shop the collection